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Security

Security

What and where does Intrro store the data it collects?

Do you fill out security assessments?

Who is the security contact?

Single Sign-On

User Roles

Passwords

Application Infrastructure

Vulnerability Management

Intrusion Detection and Prevention

Logical Separation

Incident Response

Vulnerability Disclosure

Software Development Life Cycle

Data Encryption

Data Subprocessors

New SCCs & the GDPR

California Consumer Privacy Act

High Availability

Business Continuity

Disaster Recovery

Backups

Physical Security

Security Training

Risk Management

Security Policies

Vendor Management

Confidentiality Agreements

Endpoint Security

SOC 2 Type II

1. Definitions

2. Customer Data subject to EU Data Protection Law

3. Purpose and Scope

4. Security

5. Data Subject Rights

6. Customer Personal Data Breach

7. Sub-Processors

8. Audit

9. Impact Assessment

10. Data Deletion

11. Transfer Mechanisms

12. Customer Data subject to CCPA

13. Customer Data subject to LGPD

14. Customer Responsibilities

15. Liability

16. Term and Termination

17. General

Annex 1A

Annex 1B

Annex 1C

Annex 2

Annex 3

Compliance Documentation

Data Subjects Rights

Consent

Data Breach

Data Encryption

Intrro utilizes industry-standard practices concerning the encryption of data when stored and while in transmission. Intrro also has a documented cryptography policy that outlines the requirements for encrypting data and transmissions.

Encryption at rest

All data, including backups, is encrypted at-rest using AES-256 encryption.

Encryption in transit

Data is encrypted while moving between us and the browser with Transport Level Security (TLS) 1.2.

Secure Sockets Layer

Secure Sockets Layer (SSL) certificates are issued and managed through Amazon Web Services, and HTTP Strict Transport Security (HSTS) is enabled. 

Key management

Amazon Web Services (AWS) stores and manages data cryptography keys in its redundant and globally distributed Key Management Service (KMS). AWS KMS is a secure and resilient service that uses hardware security modules that have been validated under FIPS 140-2, or are in the process of being validated, to protect your keys.


Data retention

Deleting data

Users can delete projects and project data within Intrro if they have the correct access rights. Deleted project data is kept in a "trash" facility within the application and can be restored for up to 30 days before it is permanently deleted. It can take up to 60 days for all data to be removed from backups.

Deleting workspaces

Users can delete their entire Intrro workspace if they have the correct access rights. This will delete all data that you have provided to Intrro. It can take up to 60 days for all data to be removed from backups.

Subscription cancellation

Following the cancellation of a Intrro subscription, you will have at least 30 days to request a  download your customer data from Intrro. After this period, we have no obligation to maintain or provide any customer data to you. We may delete all customer data provided to us after this period.

Trial workspaces

If you sign up for a trial workspace, we may keep any data you input for 30 days after your trial workspace period has ended so that the data may still be available if you later sign up for a paid workspace subscription. After these 30 days all data during your trial will be permanently deleted. It can take up to 60 days for all data to be removed from backups.