Changelog

August 29, 2022
All-new dashboard, with clearer instructions how you can get started
New
Fixed

Intrro leaves no room for confusion among your recruiting team! 

Getting started with setting up your referral program is now easy as step 1, 2 and 3.

  1. See how Intrro works by syncing your own LinkedIn network
  2. Invite your employee to sign up, sync their network and mark star candidates who they’re happy to introduce
  3. Set up an onboarding call with our customer success team if you on anyone from the hiring team needs hand-on assistance on sourcing referrals through Intrro

You can also pick up right where you left off with the all new dashboard, where Intrro surfaces:

  1. New referrals you’ve received but are yet to be pushed to an active job on your ATS
  2. Candidates under who you're mentioned in a comment.

At the top, Intrro highlights the number of employees and candidates you’d need to follow up with, who are yet to either make introductions or respond to employee’s correspondence.

August 29, 2022
Tag labels to profiles you find interesting to make it easily searchable in the future
New
Fixed

You can now add custom tags to candidates to find them quickly in the future from your referral pipeline.

Under each candidate card, you will be able to add a custom tag by clicking on the + icon as illustrated below.

Proceed to enter a name for your tag, preferably something easily memorable that you can resonate with under the scope of roles you hire for, and click Enter to save.

August 29, 2022
Your employees can now share a link to make an introduction
New
Fixed

Means to make an introduction has now been diversified on Intrro.

Employees can now engage with their contacts by sharing a hyperlink that points to a specific landing page briefing them on the conversation you’ve had with your employee until then.

Here’s a preview of the landing page that candidates will see when an employee generates a link and forwards them on any desired channel of their choice.

To generate a link, employees can opt to introduce the candidate via the link Opt In: Share link method as you see below. 

From here, they may proceed to clicking on the generate link button and share it directly with the candidate to take the process forward.

Candidates upon receiving the link can quickly catch up on the communication so far between you and the employee, input their email address and agree to connect!

August 14, 2022
Search for candidates with precision on skills, job title, location and employee they’re connected to
New
Fixed

Finding candidates you can get introduced to can be a breeze with new search filters that are accessible to you on both your Referrals and Leads page.

You may specify any particular parameter using a boolean string on the top search bar or use the filter options to narrow down on the list of candidates based on job title, company they are currently working at or previously worked with, location and even the employee they’re connected to.

Lastly, you’re also able to save your searches to revisit them anytime you want quickly, so you can continue to source for referrals from where you left off the last time.

Intrro will automatically notify you on email each time a new candidate is matched against your search parameter that you’ve previously saved.

So it is highly recommended you save your search to keep yourself on top of new candidates that your employees are happy to introduce you to, that match the requirements for jobs you’re working on.

August 9, 2022
Onboard your employees with automated messages on Slack
New
Fixed

Bringing all your employees onboard with your referral program is now as easy as turning on your morning alarm.

You just need to set a schedule and turn it on!

First, navigate to Invite Users, when you log in to Intrro.

You can then select the Onboarding Automation tab to get going from there.

So here’s what you should expect as you move forward:

  1. Set up the automation schedule
  2. Agree on the automated messages to be sent out
  3. Confirm the Slack channels to engage your employees on

When you’re ready to go, you can click Launch to proceed and Intrro will automatically start sending messages as configured according to the schedule.

You may at any time revisit Intrro to terminate the campaign, should you wish to no longer send these messages if you’ve achieved your onboarding goals by bringing sufficient number of employees to share their LinkedIn contact book and signal who they can intrro.

July 15, 2022
Create projects to save candidates for specific open jobs
New
Fixed

So here’s the good news!

No longer do you need to connect your ATS to get started with setting up your employee referral program on Intrro.

You can dive straight in, create projects under the name of each active role you’re hiring for and let Intrro take care of the rest!

When you create a project, Intrro then automatically match each of your referred candidates submitted by your employees, against each project.

You will then have a systematic method to classify all your referrals into different roles you’re working on.

What’s more?

You can mark up to 5 projects as priority by clicking on the fire icon right next to the project name as seen below.

At this point, Intrro takes over again on behalf of you to automatically match candidates from your employee’s network who they haven’t yet referred, and prompts each employee to mark these matching candidates as an intrro or a lead to expand your referral pool.

July 15, 2022
Automatically ask employees to mark referrals that match open jobs you’re working on
New
Fixed

You need new referrals each week, bi-weekly, monthly?

Just click the button, and Intrro will automatically notify your employees to mark candidates from their network who they can refer, that match the requirements for active jobs you’re working on.

By default, Intrro will automatically have these notifications turned on and set to be notifying employees each week.

You may customize these settings to schedule it bi-weekly or monthly and at specific hours, according to your preferences.

Under your Dashboard, you need to first create project and mark them as a priority before this automation to launch successfully.

Here is a sample notification that Intrro sends out on behalf of you prompting them to mark qualified candidates who they can introduce over email.

July 15, 2022
Employees can select jobs they think are relevant for their contacts
New
Fixed

Employees take control of the intrro messages they forward!

When employees attend to a recruiter’s intrro request, they’re now able to modify the message forwarded to them, by picking jobs that best suit their contact’s expertise prior to sending the email.

In the interest of collecting more context from employees on the contacts they can introduce, Intrro also automatically prompts them to post a comment on each profile about which jobs are best suited for their contact.

Employees can select a job from the menu you see above and the comment input tab on the right-hand-side will be pre-filled with a template they can share with the recruiting team making collaborating on referrals a breeze!

July 15, 2022
Refer your recruiting friends and earn $1,000 Amazon gift voucher
New
Fixed

Recruiters can now refer their friends working in other talent acquisition teams and earn $1,000 reward from Intrro when their referral becomes a paid customer!

Here’s how to get started.

Navigate to Refer and earn $1,000 from the menu under your avatar on the top-right corner.

  1. Sync your LinkedIn contact book with Intrro, if you haven’t already

  1. Mark your friends who work in recruiting, who could benefit from using Intrro as stars

  1. Signal who from these starred contacts can you introduce yourself to Intrro team

  1. We shortlist qualified contacts and send you an intrro request

  1. You connect them to us over email

  1. We schedule a demo and when they convert to a paid customer, you get a $1,000 Amazon gift voucher!
July 15, 2022
We are now SOC 2 Type II and GDPR compliant
New
Fixed

We’ve made it!

Privacy as we’d all agree is on top of our priorities, and we’re thrilled to announce that Intrro is now officially SOC 2 Type II and GDPR compliant.

Meaning - your data, your employees, your referral all under your control, period.

If you’d like to learn more about all our security measures that are implemented to protect your data and privacy, feel free to check them here.

June 30, 2022
Automatic follow up when a candidate agrees to connect with recruiting
New
Fixed

When you receive an intrro in your inbox, you would no longer need to manually email the candidate to set up an appointment, we will do it for you!

Considering how important it is to be prompt in following up with an interested candidate who you’ve just been connected with, Intrro will automatically follow up with the candidate prompting them to pick a time slot on your calendar to have a chat.

Alternatively, you may also save the link to your calendar from the Integrations tab, under Profile Settings.

June 30, 2022
LinkedIn contacts synced instantly!
New
Fixed

When you invite an employee to sign up on Intrro, the first step they need to complete is syncing their LinkedIn contact book using Intrro’s Chrome Extension.

This latest update will keep them on the page and automatically pull in their contacts in real time (!) whilst their information is being enriched and proximity calculations are being determined. 

Employees will now be able to track the progress of this process of this real-time processing helping them mark contacts they can refer your recruiting team to, almost instantly!

June 30, 2022
Reminder on intrro’d candidates you’re yet to schedule interviews with
New
Fixed

We’ve developed reminders to help you prioritize your time. 

When you receive an intrro, an automatic email is sent to the candidate prompting them to set up an interview on your calendar.

However, if no interview has been scheduled within 48 hours of receiving the intrro to a candidate, they will be surfaced back on your dashboard as a reminder to follow up with them, but also with the employee who introduced you.

June 30, 2022
See all candidates you were mentioned under a comment
New
Fixed

You can be kept up to date about comments that your employees have left about referred candidates directly from your dashboard.

If the employee or recruiter has mentioned you specifically in the comment, these candidates will appear on your dashboard as a reminder.

You will also be notified on Slack and email to ensure you’re on top of your referral hiring and collaboration efforts with your team.

When you’ve attended to a candidate, you can click on the check-icon towards the end of the card on the right-hand-side to remove them from this list, on your dashboard.

June 8, 2022
Recruiters or employees can comment on any candidate profile and tag each other
New
Fixed

Employee’s and recruiting teams can now easily collaborate with each other on recommended candidates by posting a comment on any candidate profile.

From your Referrals page, you will notice the comment function appears to the right-hand side of each candidate card.

You can use “@” to specifically mention a fellow recruiter or an employee in your comment, and they will be instantly notified on Slack.

June 8, 2022
Employees can snooze intrro requests for 3, 6 or 12 months
New
Fixed

On occasions where the employees connect with their contacts privately and discuss the timelines to consider new opportunities, they can quickly snooze the intrro request according to the feedback from their contact.

These will reappear automatically on the employee’s intrro requests tab on My Referrals page, when the time period has elapsed, in addition to an email notification notifying them about it.

May 27, 2022
Get candidates to book a meeting in your calendar if they’re happy to connect
New
Fixed

You can now add your own link to Goodtime, Calendly or any other scheduling tools, enabling candidates to book a meeting directly when they agree to connect with you, after an employee forwards an intrro email.

Navigate to Profile Settings and click on Integrations to find this option on your recruiter profile.

Here’s how the candidate will see the hyperlink you configure here. When they click on the Book Interview button you see above, candidates will be redirected to your calendar page prompting them to book an available time slot.

April 29, 2022
Search for specific candidates and save to reuse in the future
New
Fixed

From your Referrals page, you can easily narrow down on the candidates you’re targeting with the new search filters that enable you to combine more than 1 parameter into your query.

Construct your search query easily:

Click on the “Add Filter” button to determine which data fields to search from - job title, location, skills, connected employee or department, and construct your specific search query to see the most relevant candidates you’re looking for.

Save your search to reuse filters:

You may reuse the same search parameters quickly by saving them for future reference. Note that you’d be able to assign a unique name to your saved search to easily identify it.

April 19, 2022
Auto Slack reminders for employees to make Intrros
New
Fixed

As a recruiter, you can now customize how often your employees are reminded to make introductions for the requests you’ve previously sent out to them.

You can find the option to modify this action under your Profile Settings page within the Slack Reminders tab.

As you see above, you may set the frequency of these messages to be:

  1. Daily (OR)
  2. Weekly

If you prefer to notify them during specific hours, you may pick the time slot accordingly and click on Save Changes.

These reminders will be sent out in your employee’s local time zone. And by default, Intrro will automatically set these notifications to be active everyday.

April 19, 2022
Find your Intrros in your inbox with a single click
New
Fixed

When a candidate agrees to connect with a recruiter, they will automatically receive an email from the employee introducing them to each other.

As a recruiter, you can now easily find these emails directly from Intrro by clicking on the “STATUS” tag on any of the candidate cards under Intrros Received tab.

It will open your Gmail inbox and automatically point you to the correct email to help you follow through on conversation straight away!

April 19, 2022
See the ATS status of candidates
New
Fixed

For each intrro the recruiting team has received, which are all automatically synced to the ATS, Intrro will automatically pull the current stage of their candidacy for each job.

This will appear on each candidate card on the bottom-corner, which you can hover over to track the details more on the tooltip that appears thereafter.

March 30, 2022
Match candidates against active jobs from your ATS
New
Fixed

When you pull active jobs from your ATS, Intrro will now automatically extract all relevant keywords associated with the skills necessary for the role, from the job description.

It will then compare these requirements against each candidate who your employees have agreed to intrro and surfaces the most promising ones based on their profile summary and work description aggregated from LinkedIn, Github among other publicly available repositories.

On your To-Do list, you can use the filter on the right-hand-side to narrow down on candidates that are suitable for specific roles you’re working on and ask for intrros from your employees after you review their profiles.

March 30, 2022
2-way integration with Greenhouse ATS
New
Fixed

You’re now able to enable a 2-way sync between Greenhouse and Intrro enabling you to:

  1. Import all your active jobs from your ATS
  2. Push referred candidates into Greenhouse and assign them to an active job
  3. Add leads to reach out to in the future, directly into your talent pipeline on Greenhouse

To enable the integration, all you need is a Harvest API key from Greenhouse, which you can generate from your Settings tab.

Copy and paste the API key into the prompt on Intrro, and click on Connect to proceed.

Remember - your API on Greenhouse will only be shown to you once, when newly generated. So please make sure you store it separately somewhere if you need to for any reference later.

If you’d like to change the API key at any point, feel free to navigate to the Company Settings page under which you will find the option labelled “Integrations”.

Find the full instructions on how to find your API Key on Greenhouse here.

March 30, 2022
Automatically fetch publicly available personal emails for employees to intrro their contacts
New
Fixed

All employees now have an alternative option to LinkedIn to acquire their contact’s email address.

Intrro will now scrape publicly available data from different resources like Stackoverflow and Github to search for email addresses for all their contacts automatically and surface them when an intrro is requested.

All employees will be prompted to disclose if they already have their contact’s email address and if they don’t - the alternate route is offered immediately.

A list will appear containing all the email address Intrro has found for their contact. Employees can pick the address they’d like to send the intrro email to, and proceed from here.

March 21, 2022
Any employee or recruiter can signup without invite, using their work email
New
Fixed

Signing up to Intrro is only authorized if you’re using a business email.

Intrro uses the domain under the account owner’s business email to authenticate any users working at the same organization to seamlessly sign up and join the appropriate team.

You may navigate to the Company Settings page to modify these permissions at any time.

You’d be able add more domains to automatically authorize anyone else working at your organization from a different business unit, division or location and owns an email hosted on a different domain from that of the account owner’s.

Remember to click on Update to save changes after you add or remove domains from this list.

March 21, 2022
Manage all your users and invites from one-place
New
Fixed

As a recruiter or an account owner, you can now track all the high-level stats of your team’s onboarding status broken down by employees who are:

  1. Yet to sign up
  2. Already signed up, but haven’t synced their LinkedIn contact book
  3. Ready to make intrros 

You can also monitor how many seats are remaining from the total allocated under your account.

From the search bar, you may look up anyone’s status, who you’ve already sent an invite to. 

You may also use the filter to break down the users by their :

  1. Permissions you’ve assigned - recruiter / employee
  2. Status of their onboarding - if they’re yet to sign up, sync their LinkedIn contact book etc

If you’d wish to swap an existing user’s permission from employee to recruiter or vice-versa, you may do from the extended options on each participant’s card.

Whereas if you’d prefer to delete the user from your Intrro workspace, you are the liberty to do that, provided you’re happy to forego:

  1. Candidates imported from their network 
  2. Pending introductions in process
  3. Intrros and prospects they’ve marked

Inviting participants - both employees and recruiters has also been made easier with 2 different routes you may opt for:

  1. Sending a unique joining link via email
  2. Sharing a common-access URL for everyone to sign up
March 21, 2022
One-click sign up using your work Gmail or username/password combo for other emails
New
Fixed

We have now simplified the authentication when you first sign up to Intrro. You’d be able to use your work email address to come onboard. 

Depending on your account, you’d be able to use one-click signup if you’re using Gmail, or set up a password for all other email providers.

Bear in mind you’re also able to sign in using the same email authorization you’ve used while signing up to Intrro.

March 21, 2022
Reset your password instantly
New
Fixed

With an easier sign up logic comes easier resetting logic.

You’re now able to assist yourself if you have forgotten the password to your Intrro account and can directly request instructions to reset it to your email.

On this page, please input the same email address you’ve used while signing up for us to locate your account correctly.

March 9, 2022
Instant notifications on employees you've invited
New
Fixed

You will now receive updates from your employees when they:

  • Sync their LinkedIn contact book
  • Mark referrals they can introduce you to, over email

We encourage you to keep track of your employees who you’ve invited to join Intrro, but haven’t yet synced their contact book and follow up with them personally.

You may read more about the employee sign up steps from here.

March 9, 2022
Contacts page surfaces connections your employees are more likely to know
New
Fixed

When employees import their network, Intrro start to evaluate who they are most likely to know and surface them on the top of their contact page, when asking to identify star employees from their network.

Here are 4 different tiers Intrro determines the strength of the relationship between your employee and their connection.

Based on their work history, it checks if the employee and their connection has:

  1. Worked at the same company
  2. Worked during the same month and year
  3. Worked at the same location
  4. Worked within the same department

Under education history, here are the parameters Intrro inspects against each history item:

  1. Studied at the same school
  2. Studied during the same month and year

Each criteria that has a positive match is assigned 1 point each.

Intrro evaluates these points for each item under their work and education history. It then aggregates a total score for each connection, ranking people with the highest score on the top of their contacts page.

March 9, 2022
Communication history with each candidate
New
Fixed

If a fellow recruiter had previously asked for an intrro to a candidate, but has been declined either by the employee or the recruiter, you will be able to track these responses and identity these candidates easily. 

Intrro has now added a new icon on the candidate’s avatar to indicate if they have previously been contacted.

February 18, 2022
Employees mark A-players from their network as stars
New
Fixed

When your employees signup to Intrro, they will be prompted to import their LinkedIn contact book.

At this stage, they identify who from their network are A-players who they'd like to work with in the future and mark them as stars.

There is no maximum cap on the number of stars they can signal, so we highly encourage employees to mark as many as possible.

Intrro automatically pulls up more contacts as they scroll towards the bottom of the page to sustain the employee's momentum in identifying star talents.

February 18, 2022
Employees tells you contacts they can refer in 2-clicks
New
Fixed

After employees mark A-players from their network as stars, they then proceeds to:

  1. Pointing out who they can introduce you to, over email.
  2. Contacts they recommend you reach out to directly

These candidates are then surfaced under the "Referrals" page for recruiters to approve and request intrros.

February 18, 2022
Recruiters approve candidates and request email introductions from employees
New
Fixed

All referrals signaled by your employees are surfaced on “Referrals” page, and you can evaluate each candidate prior to requesting an intrro.

Referrals on Intrro are classified into 3 tiers:

  • Email Introduction - on your request, the employee promptly contacts the candidates via email and copies the recruitment team into the thread.
  • Warm Prospect - where the employee prefer the recruiter to reach out to the candidate, but are happy to mention their name in the email to induce a response
  • Cold Prospect - where the employee recommends the candidate, but the recruiters shouldn’t mention their name on the outreach email.
February 18, 2022
Employees introduce you to approved candidates
New
Fixed

Once you’ve sent out an intrro request, your employees can proceed to getting in touch with the candidate, directly. 

Employees have the liberty to choose between

  1. Emailing the candidate privately first to see if they’re interested and then connect you, if they are (OR)
  2. Directly email the candidates and copy you into the thread

Candidates are able to express their interest in 1-click and they will move to "Intrro Made" tab under your To-Do page, if they accept.

Note that Intrro will automatically follow up with accepted candidates via email on your behalf, to open a direct dialogue with the candidate.


February 18, 2022
Customize your referral pipeline by defining which roles you’d like referrals for
New
Fixed

As a recruiter, you can narrow down your attention automatically towards your highest priority roles you’re actively recruiting for.

During your onboarding process, you will be prompted to set this up and any referrals signaled by your employees will be customized to fit your current priorities.

You may modify these preferences at any time from your Personal Settings page.


November 23, 2021
Automatically curating top talents in your company network who match your target persona
New
Fixed

You will receive accurate talent matches against each of the active jobs assigned to you by narrowing down on skill sets the role requires.

Intrro will then use your target persona as the parameter and use its matching engine to surface the most relevant talents from your employee networks.

SetPersona

It also leverages the newly integrated similarity model powered by the world's most advanced neural network GPT-3, to suggest talents who are equipped with related skills, defined in your talent persona.

Each skill identified for a candidate is verified using public libraries like LinkedIn, Stackoverflow, Github and many more.

Screen Shot 2021-11-16 at 7

Intrro then prioritizes talents that have already been marked as stars, by your employees to account for your team's direct feedback.


November 23, 2021
Invite your employees directly via email
New
Fixed

Intrro enables you to directly invite your employees to sync their network, and builds transparency by sending an email on your behalf.

You can go to the Settings page, where you will find the Invite Employees button.

Group 29041

We highly recommend you invite department heads and hiring managers first, to tap into their professional network first.

After selecting the suitable employees, click on Invite to send a personalized email to help your employees evaluate the value in referral hiring.

They can easily sign up from the link attached on the email and sync their network, after which you start receiving highly relevant matches according to the target persona you've set up for each job.


November 23, 2021
Organize + track each open job as a separate project
New
Fixed

Referral hiring can now be activated, monitored and scaled all from 1 place - Intrro's new dashboard.

In your best interest to help make recruiting a team sport, the new dashboard can:

  1. Guide you on the next steps to start receiving employee referrals.
  2. Assign a job as priority to signal employees and start collecting referrals
  3. Show how many top talents each job has
  4. Track how many referrals you've received against each job
  5. See all the latest updates from across all the jobs you're working on from each department
  6. Edit or remove jobs from your priority list
  7. Archive any job that has been filled or inactive

Screen Shot 2021-10-13 at 6


November 23, 2021
Ask for employee referrals via Direct Message on Slack
New
Fixed

When you find a suitable match on any of your active jobs, you can now directly request your employees from your own Slack profile.

It makes the process easier for the employee in case they have any follow up questions for you.

And increases the response rate for your referral requests.


November 23, 2021
Collaborate with multiple recruiters on any active job
New
Fixed

As soon as you import jobs from your ATS, you can assign the jobs you're actively working on.

Assigning a job to yourself, gives your employees visibility into which roles you need referrals for.

Recruiters can also now collaborate on any jobs together and can have multiple recruiters assigned to a single job.

This enables you to receive the following updates on each job:

  1. A new referral / lead has been submitted
  2. Your employee has starred a talent who is a match for this role
  3. New matches aggregated from your employees' wider network.
Screen Shot 2021-11-17 at 11


November 23, 2021
Recent activity notifications directly from your dashboard
New
Fixed

All account owners and recruiters can now see real-time updates on:

  1. Recent activity on a referral or lead request you submitted
  2. Your employees signaling top talents as stars from their network
  3. Any new employee from your team who has joined.
  4. Updates from a job you're collaborating with another recruiter on
Screen Shot 2021-10-13 at 8


Ready to upgrade your referral strategy ?