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There are 2 routes to signing up on Intrro.
From the invite email you’ve received from your recruitment team, please click on the “Accept Invite” button to proceed.
You will be asked to set up a password for your account or you may authorize Gmail directly, if you’re using Google as your email service provider.
Your recruiters may directly share a public-access URL with you on Slack or your intranet to help you come onboard with your team on Intrro.
Here is how the hyperlink usually reads:
Click on the link to proceed.
You will then navigate to a page where you can directly join the team and complete the remaining steps as illustrated below where you input your email address. Please remember to use your work email address hosted with your respective company domain, in this case. For example firstname.lastname@example.org
Note that you will also receive a verification email to confirm your address. You will be asked to set up a password at this stage, if not already completed.
You can then proceed to syncing your LinkedIn contact book and mark who you can refer.
You should download Intrro’s Chrome extension, accessible here to import your LinkedIn contact book.
It only takes 2 minutes to set up, like demonstrated above.
Open LinkedIn on your browser and click on the extension to start importing.
When the extension is activated, Intrro acquires your browser cookie for your current LinkedIn session from your device to visit your “Connections” page.
It then copies all your connections’ LinkedIn profile URL and aggregates publicly available information on their work and education history.
You may also track what data do Intrro capture from your LinkedIn profile here, on this article.
After you import your LinkedIn contact books to Intrro, you will be promoted to people you’d like to work with in the future, as Stars.
You may select A-players you know that you’d be happy to refer to your company, at this stage.
These star talents can then be categorized into:
As an employee using Intrro, you can start to classify them into referrals and leads after you mark star contacts from your network.
A referral is any contact you've agreed to introduce to the hiring team by clicking YES when prompted.
Lead, on the other hands are contacts who you recommend your hiring team to reach out directly and mention your name in their message.
When you receive an intrro request from your hiring team, you will be able to find them on your My Referrals page, under the tab Intrro Requests.
It is important to clear out all your intrro requests as your hiring team is eagerly waiting to see a potential future colleague who you may be able to introduce them to and they rely on your recommendation.
You will be able to choose your method of introduction. It’s important to know the difference between the options you have.
You can forward an editable template that the hiring has created for you. Your contact can review the message that will be forwarded on the same thread and respond accordingly.
When you choose to email your contact privately, you will first be asked if you have your contact’s personal email address. If you do, you my quickly input the email address to proceed to the next step.
But if not - you’ve got nothing to worry!
Intrro automatically runs a search query on publicly available data for your contact and presents you with a few emails that we find.
Next, you may modify the email that you’re about to forward to your contact. Intrro will automatically suggest a template you may use, but you’re free to modify it to add more context to the recipient, according to your relationship with them.
Here is a preview of the message that you’d be sending your contact if you’re sticking with the basic template.
Contacts, when they receive your email, can quickly agree to connect by clicking Yes, intrro me.
When they do, an automatic email will be sent using your sender ID to hiring, connecting them both. If not, this contact will appear in your Outcomes tab, notifying you they declined.
You may choose to share a link with your contact on social media, text message or any other medium of communication you’d prefer. The link is pointed to a landing page containing all the information about the conversation you’ve had with the hiring team until now.
This will help your contact attain adequate context and they can choose to express their interest directly by submitting their email and clicking Connect.
You may directly introduce your contact to the recruiting team if you’ve already spoken to your contact or vice-versa.
In this method, you’d be prompted to enter their email address (same as OPTION 1).
You may modify the content to give further clarity to the hiring team or even your contact, if you wish so.
Here, you will find a sample of a direct introduction email that your contact will receive if you’re sticking with the basic email template provided to you by Intrro.
Under My Referrals page, you’d be able to navigate to In-Progress and Outcomes tab under which you can track the current status of the intros you’ve previously made.
Under the “In-Progress” tab, you can see if the contact has:
Under the Outcomes tab, you’d be able to track the end result of the interview process after you’ve made the intrro.
Please note that these status defer according to the stages your recruiters have set up on their ATS.
The Intrro App for Slack is the easiest way for your team to submit referrals, enabling your co-workers to receive Intrro requests and submit feedback directly inside Slack.
Intrro's App for Slack can:
On behalf of the app, Intrro's App for Slack can:
To install App for Slack on your workspace , click on your avatar on the right-top section of the menu, and navigate to the Company Settings page.
Under Integrations, click on the Install button for App for Slack.
You will see a prompt directly from Slack, click on Allow to proceed.
Please remember to verify you’re on the right workspace prior to continuing.
If you need any support, please email us at email@example.com and we'll be happy to help!
You may require the approval of your Slack Workspace Admin to install Intrro’s App for Slack if you do not have the necessary permissions.
Most likely, your Slack Admin will be either of the following:
We generally collect as little information from you as required to do our job.
Here is an exhaustive list of the data we currently collect from you, or from your workspace when you grant us access to Slack.
Connecting Intrro with your Greenhouse ATS enables you to automatically pull all your active jobs and create/update candidates based on their current status on Intrro. This also enables the automatic syncing of key information for candidates such as their name, email address, social profiles, etc.
🔴 The following instructions require Greenhouse Site Admin access as well as Developer Permissions. If you need any assistance please reach out to us at firstname.lastname@example.org
To get started, log into Intrro and navigate to Company Settings > Integrations.
While you have this page open, go to a new tab on your browser and navigate to the Greenhouse API Configuration page.
Here is how you get there.
First, go to your Settings page by clicking on this icon on the top right-hand corner of your navigation bar.
From here, click into the option labelled Dev Center.
Now select API Credentials Management from here to see all your active API keys.
On this tab is where you will find all your active and inactive API keys you’ve created in the past. If you have added any notes while creating any of the former API keys, you will also find them here.
Click on Create New API Key to set up a new API for your Intrro integration.
When prompted, pick Harvest from the API Type dropdown as seen below.
We recommend you add a description to remember why you created this specific key and it can be a note as simple as “Intrro” or “Created to connect with Intrro”.
When you’re ready to proceed, click on the “Manage Permissions” button.
When you have this window seen above open, it is the only time Greenhouse will reveal the full API key to copy into Intrro.
Click Copy to bring the key into Intrro via the tab you have open to the integrations section on Intrro. Paste it in the input field as seen below and click on Save Changes.
Once you have successfully added the API Key to Intrro, you can safely confirm on Greenhouse that you've saved the key by clicking on "I have stored the API Key".
You will then be brought to the permissions management screen where you verify that you’re enabling all the required permissions for Intrro to collaborate correctly with your Greenhouse account.
If not already, please use the checkboxes to tick off the selected items as seen below from this checklist before you click Save.
As a reminder, here are all the permissions you’d need to enable from this section, under each category:
Custom Field Options:
Confirm by clicking on Save button here.
And finally, navigate to Custom Options and click on Sources.
From here, please toggle ON Intrro as a source for your Greenhouse account.
These changes will automatically be saved when you toggle them.
If you do not find Intrro on this list, please click on Add Source button you'll see here.
From the dropdown menu that appear, please choose Prospecting and enter Intrro as name of source. You may then click the Create Source button.
You’re now all set to start pushing your intrro’d candidates into Greenhouse.
To integrate Lever with Intrro, you need to create an API key that will help both of these tools communicate seamlessly with each other.
First, navigate to your Settings on Lever.
You can then choose Integrations and API from the menu on the left-hand side.
Select the API credentials tab from here and under the header - Lever API credentials, click on Generate New Key.
On the prompt that appears on Lever, you’ll find an input field to submit a unique name to help identify the API key in the future.
Please input “Intrro” here to easily revisit the key anytime.
Scroll down to Permissions, and check the 4 options you see below.
Under Read Endpoints, please check:
Under Write endpoints, please check:
You will notice there is a separate section below them both under the header Confidential data access - but please keep the toggle off to restrict Intrro from accessing any sensitive data.
Now scroll up and click on the Copy Key button BEFORE you click on Done.
Navigate back to Intrro and paste the key here on the input you see above.
Swap back to Lever and click Done, now that you’ve successfully pasted the key on Intrro.
Please keep a copy of this API key on a secure notepad where you can easily access it in the future as Lever will only reveal the key once and you won’t be able to unveil it again after setting it up.
Once you save, swap back to Intrro and click on Connect.
Your Lever account will soon be integrated with Intrro.